Abraham Ibanez
RSM, California, United States
Manager, Customer Feedback Analytics, Hyundai Motor America
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In Person
• Developed and executed customer feedback analytics initiatives to identify customer satisfaction levels, preferences, and trends
• Designed and implemented customer feedback databases to store customer feedback data
• Analyzed customer feedback data to draw insights and recommend actions to improve customer experience
• Developed customer feedback dashboards to identify customer feedback trends and present them to stakeholders
• Developed and maintained customer feedback reports to track customer satisfaction levels over time
MORE
• Developed and executed customer feedback analytics initiatives to identify customer satisfaction levels, preferences, and trends
• Designed and implemented customer feedback databases to store customer feedback data
• Analyzed customer feedback data to draw insights and recommend actions to improve customer experience
• Developed customer feedback dashboards to identify customer feedback trends and present them to stakeholders
• Developed and maintained customer feedback reports to track customer satisfaction levels over time
Video Call
In Person
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Language Proficiencies:
English